Shipping and Delivery
Last updated 15 December 2022.
Shipping & Delivery Policies
All defined terms used below shall have the meanings set forth in Our Terms and Conditions. See https://artsycreationsbycheri.com/policies/termsandconditions/.
Lead Times
Orders typically ship out within 3 to 5 business days after payment has been received for your order.
Some of our made to order items will ship out within 1-3 weeks of our receipt of your order. Those items may include personalized or custom items, blankets, bulk purchases, and wholesale orders. Processing times are indicated in their item listings.
During peak seasons, processing time may be approximately 2-4 weeks.
Shipping – Domestic (US Only)
All orders ship via USPS or UPS, upon shipping you will be emailed with a tracking number. Once the package has been shipped, Artsy Creations By Cheri is not responsible for loss or damages to items. Please contact USPS or UPS directly for any issues regarding your shipment.
Due to the COVID-19 crisis, deliveries may take a bit longer than usual. We are so sorry for all delays and are doing our best to get everything shipped in a timely manner.
Returned Shipments
If your shipment comes back to us for any reason, we can ship out again for an additional shipping fee. To avoid returned shipments, please ensure that your shipping address is correct at checkout or get in touch with us before your order ships. Once the shipment goes out the door, we are not able to adjust shipments or delivery addresses.
Local Pick-Up
Local to the Winchester, NH area? Order pick-up can be arranged.
To pick up your order, select local pick-up instead of shipping at check-out. We will email you when your order is ready to make arrangements for pick-up.
International Orders
We do not currently ship internationally.
Damages
Artsy Creations By Cheri is not responsible for loss or damage to packages in transit. To file a damage claim, fill out the following forms for USPS and UPS. You may need to retain the package until the claim is approved. A separate order will need to be placed to replace damaged goods. Please get in touch if you have any questions or concerns.
To file a claim with USPS, fill out this form.
To file a claim with UPS, fill out this form.